Hello Expert,
Our system just get hit by an unauthorized access which bring down the HP SAN storage.
What would you do to bring up the storage ASAP
Here is the background of our system:
- Two HP physical servers with Win 2008R2 running SAP application. The OS is on local C drive while SAP application is pointing to HP SAN storage.
- Another HP physical server that running Cognos data warehouse with the data pointing HP SAN storage
- All data on SAN storage was less than 1TB of data
- The 3 servers and the SAN are less than 4 years old.
- The servers, network and Cognos was designed and build by outside consultants.
- The SAP application was build and configure by outside developer.
- Teamviewer was used by IT members, users and customer for remote support
Backup status:
- HP 24 tapes library.
- Netgear Ready NAS 2100
- Backup are running everyday to the disk and to the tapes.
- Backup Tapes will be sent out to the vault every morning.
- Twice a year, an IT administrator performed a system restore the SAP servers from the backup to the test environment and have users tested and validated random program to ensure all figures are match between live system and restored system.
Here is the issue:
- An unauthorized access from former IT administrator access the network through Teamviewer and deleted HP SAN configuration. This deletion put the SAN storage back to factory default setting which clear out all the data on the storage
- He also deleted the backup from the disk.
- There is no damage to 3 physical OS server.
All the experts out there, please chime in and let me know what would you do to bring the server up and running ASAP at the shortest time?
Will "delete SAN configuration" or "delete backup data from NAS device cause hardware failure?
How to does it take to bring the server up and running again?