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Unable to see disk in WDS capture wizard drop down list

I am having the same problem many people have where I sysprep an image but when I try to capture it, I see no disk in the wizard.  I have read the other posts and confirmed:

1. I have run sysprep on the server before rebooting with the generalize switch

2. I have not let the image boot back up prior network booting to WDS to run the capture wizard

3. In the capture wizard screen, I have used shift-f10 to run diskpart.  I see all disks and all volumes on those disks.  The only odd thing is disk 0 shows OFFLINE.  I don't know if this is normal or not.  If I bring it online, it has not affect.  But regardless, I can see the volumes on the disk.

4. I have run regedit from the command prompt (above) and can load the offline registry from the OS disk.  I have verified the two registry settings are correct to indicate a successful sysprep:

  • Ensure that HKEY_LOCAL_MACHINE\System\Setup\CloneTag exists
  • Ensure that HKEY_LOCAL_MACHINE\System\Setup\SystemSetupInProgress is set to 1

I have done this sucessful image captures hundreds of time...even on this exact model of server (HPE GEN10) with Windows 2016 just a few months ago - and it worked fine then.  Now suddenly, it sees no disk.

So I guess the only thing that is odd, is that disk 0 shows offline in diskpart.  Is that normal?  Since I can see the disks and volumes, I have to assume I have the correct driver injected into my boot image.  So what would make the disk be offline if that is not normal?

Thanks

NK


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