Hello All
I have an issue where Windows Update is failing while trying to install updates. I have tried almost everything but have exhausted my options. This is a Windows Server 2012 host running on EC2 instance.
While trying to install the updates it fails and shows an error message "Code 8007371B : Windows Update ran into a problem".
PS C:\Windows\system32> sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
C:\Windows\system32>dism /online /cleanup-image /restorehealth
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Image Version: 6.3.9600.17031
[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was
repaired.
The operation completed successfully.
PS C:\Windows\system32> sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
C:\Windows\system32>DISM.exe /Online /Cleanup-image /Restorehealth
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Image Version: 6.3.9600.17031
[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was repaired.
The operation completed successfully.
I even tried running "Windows reset update tool" as present in https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc#content but doesnt help.
Microsoft Windows 8.1 Update 1 [Version: 6.3.9600]Reset Windows Update Tool.
Checking the services status.
Failed to stop the Application Identity service.
Can someone help me out please?
Thanks
Arijit Paul