Our server is running Windows 7 Enterprise and we are using it only for activating windows 7 enterprise and as well as for office 2013 activation.
Event logs on server:
DCOM was unable to communicate with the computer XXXXXXXX.XXX.com using any of the configured protocols.
Events logs on client :
The client has sent an activation request to the key management service machine.
Info:
0xC0020017, 0x00000000,XXXXXXXXX.XXX:1688, 6194f18d-5031-4c78-a4f3-d68fa45b1fb2, 2016/01/07 04:57, 0, 5, 0, ae2ee509-1b34-41c0-acb7-6d4650168915, 25
Action taken:
- Stopped Firewall services.
- Started BITS service.
- Started WMI service.
- Started COM and RPC services.
- Able to ping from the server and as well as from the client.