Hi All.
I have a 2008 R2 server that has been my active KMS server for a couple of years now. Activates my workstations and office. Just recently I noticed some licensing problems with new builds and traced it back to the KMS server service is not running. The event log shows event ID 12291 Key Management Service (KMS) Failed to start. I've tried rebooting, restarting the software protection service and this event will not show up until I try using slmgr.vbs to view status. I can't find anything to help me troubleshoot. No changes recently on the server. The only thing I noticed was a problem pulling updates from our WSUS server including some .NET 4 updates. So I updated from windows update, but that didn't help either. Any thought on where to look next?
Log Name: Application
Source: Microsoft-Windows-Security-SPP
Date: 8/28/2014 3:57:28 PM
Event ID: 12291
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ITMGMT2.company.com
Description:
Key Management Service (KMS) failed to start.
Info:
hr=0xC0020029
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Security-SPP" Guid="{E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}" EventSourceName="Software Protection Platform Service" />
<EventID Qualifiers="16384">12291</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-08-28T22:57:28.000000000Z" />
<EventRecordID>683643</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>ITMGMT2.company.com</Computer>
<Security />
</System>
<EventData>
<Data>hr=0xC0020029</Data>
</EventData>
</Event>